Day 1
Studio Two
May 14, 2025
-
3:15 pm
-
3:45 pm

AI Sales Agents: Friend or Foe?

How conversational AI is reshaping customer interactions and closing deals.

Session Panelists

About this session

What happens when a sales agent doesn’t need lunch breaks, sleep, or PTO? AI is stepping into the sales conversation—and the industry is watching closely.

We’ll explore the real-world performance and perception of AI sales agents, how they’re being deployed today, and where the line between efficiency and experience should be drawn.

In this provocative session, we’ll cover:

  • How AI sales agents are being used (and how customers are responding)
  • Where human empathy still reigns supreme
  • Ethical and compliance considerations for the AI-assisted showroom

This isn’t science fiction. It’s your next hire—or your next headache.

Moderator

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